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Shipping info

ZEQUENZ uses the service of Thailand Postal service for both Domestic and International orders.

For Domestic orders, two shipping method options are available, which are, Registered mail and EMS. Both can be tracked on the Thailand Postal website. EMS is faster and usually delivered within the next day when posted, statuses of shipment are updated regularly, and delivered on Saturdays and Sundays. Registered mail packages are also traceable but only when posted and when delivered.

For international orders, we offer ePacket and Courrier Postal service. ePacket takes longer in the delivery process, but the price is more economical while DHL offers standard service and fast delivery.

Regular orders without personalized name embossing will be processed and dispatched within 3 days after the order is placed. Name embossing orders can take up to 5 working days (Monday – Friday) before dispatch. Shipments made on Saturdays and Sundays or holidays will be made on the following working day.

Please note that Tax or Vat might be applied in your destination country, and you are entitled to responsible for the cost should they be. ZEQUENZ does not responsible for Tax or Vat collected in your local countries.

REGIONMETHODWeightDELIVERY WINDOW
ThailandRegisteredup to 2.0 kg2-4business day(s)
ThailandEMSup to 10.0 kg1-2 business days
InternationalePacketup to 2.0 kg10-30 business days
International Courrier Post (DHL)up to 20.0 kg2-4 business days

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