Please note: orders are only processed during working days (Monday-Friday, 9am – 6pm).
Once order is placed, it is not impossible to cancel the order.
ZEQUENZ would like you to be satisfied with your ZEQUEN notebook. Your happiness is our top priority. Regrettably, we cannot offer a refund or exchange unless the product is faulty or defective.
If you are unhappy with any of your purchases and feel it may be faulty or defective due to a production fault, please email us at firstname.lastname@example.org for further instructions.